Dear friends,
Now seeems to be the time to write to you about the ultimate importance of working toward Cross-Cultural Trust which leads to the opportunity for Cross-Cultural Dispute Resolution. We in our global work place, our global living place, are now interacting constantly through the various means like the e-mail, Facebook, Twitter, Linked-in, YouTube, video conferencing and many more.
As we have discussed in past blog entries, each of us carries within us the values of the national culture where we were born and/or grew up. These national cultural values drive us to make the choices we make on a dailky basis, to vbalue whagt we value. The national cultural values differ from one national culture to another. Sometimes these values differences are great like from the north to the south pole, and sometimes these national cultural values differences are small, and perhaps difficult to identify. The daily connection each of us can make with individuals across the globe from where we are living, or working, does highlight, bring to the forefront, hit us right between the eyes, with the differences among national cultural values. The constant communication also can highlight the misunderstandings that can and do occur between individuals from differing cultures, trying to communicate with each other. Communication e.g., one individual talking, writing, sharing photos, sharing videos in our constant global connectivity, may not then really "communicate" with another individual, because a wall of cultural misunderstanding can easily arise from the differing national cultural values, blocking both individuals' desire to "communicate".
How can we begin to take down the walls built by cross-cultural mis-understandings? How can we then build stronger, more enduring pathways to real communication?
One way I suggest is to begin by hononring who each of us is culturally. What values are within us that write/direct the way we may choose to speak, and/or make any series of choices hourly? Daily? Then when we( knowing we bring with us our national cultural values, mindset) are going to try to truly, honestly communicate with an individual or individuals from another culture, shouldn't we then learn the cultural values that drive/direct that other individual's choices on an hourly, daily basis? I am suggesting that having "cultural integrity" in our communication with those of other cultures , means we must knowingly take who we know we are into the communication, with respect (not buy in) for the other national cultural values that will drive the responding communication. This will help both sides trying to communicate sculpt their initial comunication and all responses in a manner that sets up the communication to be genuine, truly reaching the other individual.
More later on this set of thoughts!!! The more we can genuinely communicate, with respect for cultural differences, the more can begin to build the cross-cultural trust and thus opportunity for cross-cultural dispute resolution necessary for improving the odds that we in our constant connectivity globally do honestly COMMUNICATE.
Warm regards,
Jane
Jane E. Smith
LiSimba Consulting Services, Inc.
www.lisimba.com
Telephone: 612-802-1240
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Friday, September 14, 2012
Sunday, June 10, 2012
An Answer to the June 7, 2012 FT article," A Conversation that Translates"
Dear friends,
I write today, after a break writing webinars and other braodcast materials, to share an answer to an article in the FINANCIAL TIMES, June 7, 2012, p. 10, "A Conversation that translates". This article directly talks about the concerns that we here at LiSimba Consulting Services, Inc., are excited about and passionate about resolving, namely cross-cultural concerns in our global working world. The article opens with a lead statement: "For global companies, creating an approach to risk that resonates across cultures can be a challenge,...." Yes indeed I agree fully. Whenever we work to effectively communicate across national cultures, we must follow the BEST PRACTICES, as are discussed earlier in this blog. These BEST PRACTICES were published by the American Bar Association in the Spring of 2009, in the Third Edition of THE ABA GUIDE TO INTERNATIONAL BUSINESS NEGOTIATIONS. The chapter that I wrote in this book that head on addresses this FT article is, "Minimizing Risk: Best Practices for Managing Cross-Cultural concerns in Global Contracing". Of course risk is a powerful topic for those corporations and those individuals within those corporations doing business which involves working across national boundaries. The article quotes a professor at INSEAD, a graduate business school in Europe, saying, "The perception of risk and uncertainty is very different across cultures,". He has taken the words right out of my mouth. There is no answer in this article to the concerrns raised. During the many webinars that I have broadcast since 2006, and before speaking publicly and with clients, I have offered a functioning, effective answer on how to minimize the risk that exists when we work outside of our national culture. I created the BEST PRACTICES, from my working experiences, research and edeucation, to directly and effectively address a full answer to the concerns discussed in this FT article. The BEST PRACTICES do translate into effective cross-cultural communication on a daily basis on global worksites. For a more complete initial answer to the concerns raised in this FT article, tune into the CMIDaily.com series on cross-cultural conerns, with a beginning boradcast date of June 14, 2012, 10:00 am CDT. On the CMIDaily.com webiste, click on "Webinars" and scroll down to see the series of webinars I am offering, through a collaborative relationship with CMIDaily, with differing dates for each aspect of risk and cross-cultural concerns, to allow for ease of access.
I look forward to hearing from you during the broadcasts, or to hearing from you on this blog, or through my other e-mail address, jsmith@lisimba.com
Jane
Jane E. Smith
LiSimba Consulting Services, Inc.
Empowering Cross-Cultural Relationships for
International Business Success
www.lisimba.com
Telephone: (+) 612-802-1240
Facsimile: (+) 952-472-2681
I write today, after a break writing webinars and other braodcast materials, to share an answer to an article in the FINANCIAL TIMES, June 7, 2012, p. 10, "A Conversation that translates". This article directly talks about the concerns that we here at LiSimba Consulting Services, Inc., are excited about and passionate about resolving, namely cross-cultural concerns in our global working world. The article opens with a lead statement: "For global companies, creating an approach to risk that resonates across cultures can be a challenge,...." Yes indeed I agree fully. Whenever we work to effectively communicate across national cultures, we must follow the BEST PRACTICES, as are discussed earlier in this blog. These BEST PRACTICES were published by the American Bar Association in the Spring of 2009, in the Third Edition of THE ABA GUIDE TO INTERNATIONAL BUSINESS NEGOTIATIONS. The chapter that I wrote in this book that head on addresses this FT article is, "Minimizing Risk: Best Practices for Managing Cross-Cultural concerns in Global Contracing". Of course risk is a powerful topic for those corporations and those individuals within those corporations doing business which involves working across national boundaries. The article quotes a professor at INSEAD, a graduate business school in Europe, saying, "The perception of risk and uncertainty is very different across cultures,". He has taken the words right out of my mouth. There is no answer in this article to the concerrns raised. During the many webinars that I have broadcast since 2006, and before speaking publicly and with clients, I have offered a functioning, effective answer on how to minimize the risk that exists when we work outside of our national culture. I created the BEST PRACTICES, from my working experiences, research and edeucation, to directly and effectively address a full answer to the concerns discussed in this FT article. The BEST PRACTICES do translate into effective cross-cultural communication on a daily basis on global worksites. For a more complete initial answer to the concerns raised in this FT article, tune into the CMIDaily.com series on cross-cultural conerns, with a beginning boradcast date of June 14, 2012, 10:00 am CDT. On the CMIDaily.com webiste, click on "Webinars" and scroll down to see the series of webinars I am offering, through a collaborative relationship with CMIDaily, with differing dates for each aspect of risk and cross-cultural concerns, to allow for ease of access.
I look forward to hearing from you during the broadcasts, or to hearing from you on this blog, or through my other e-mail address, jsmith@lisimba.com
Jane
Jane E. Smith
LiSimba Consulting Services, Inc.
Empowering Cross-Cultural Relationships for
International Business Success
www.lisimba.com
Telephone: (+) 612-802-1240
Facsimile: (+) 952-472-2681
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